Complete Pools & Construction (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website:
👉 https://completepoolsandconstruction.com/
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Phone number
- Email address
- Address or project location
Non-Personal Information
- IP address
- Browser type
- Device information
- Website usage data (via cookies and analytics tools)
2. How We Collect Information
We collect information when you:
- Fill out a contact or lead form
- Request a quote or service
- Call or message us
- Visit our website (via cookies and tracking tools)
3. How We Use Your Information
We use your information to:
- Respond to inquiries and provide quotes
- Schedule appointments and services
- Send updates and service-related notifications
- Send promotional messages and marketing offers
- Improve our website and services
4. SMS & Communication Consent
By providing your phone number, you agree to receive SMS/text messages from Complete Pools & Construction, including:
- Appointment confirmations
- Service updates
- Promotional messages
Complete Pools & Construction LLC uses SMS messaging to send service-related notifications and updates to customers who have explicitly opted in. Messages may include account updates, service alerts, and support-related communications. Consent is collected through compliant opt-in processes, and recipients may opt out at any time by replying STOP.
Message frequency may vary. Standard message and data rates may apply.
You can opt out at any time by replying: STOP
5. Email Communications
By providing your email address, you consent to receive emails related to:
- Service updates
- Promotions and offers
You can unsubscribe anytime by clicking the “Unsubscribe” link in our emails.
6. Use of GoHighLevel & Third-Party Tools
We may use third-party platforms such as GoHighLevel (CRM and automation platform) to:
- Store customer information
- Automate follow-ups and communication
- Manage marketing campaigns
These platforms are secure and used only to improve service delivery.
7. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve user experience
- Track website performance
- Analyze visitor behavior
You can disable cookies through your browser settings.
8. Data Sharing
We do not sell, rent, or trade your personal information.
We may share your information only with:
- Service providers assisting in business operations
- Legal authorities if required by law
9. Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
10. Your Rights
You have the right to:
- Request access to your personal data
- Request corrections or updates
- Request deletion of your data
- Opt out of marketing communications
To make a request, contact us via our website.
11. Collected Information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
12. Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with an updated date.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us:
👉 https://completepoolsandconstruction.com/
