Terms & Conditions

Welcome to Complete Pools & Construction. By accessing this website and using our services, you agree to the following Terms & Conditions. If you do not agree, please do not use our website or services.

1. Use of Our Website

This website is intended to provide information about our pool construction and related services. By using this site, you agree not to misuse, disrupt, or attempt unauthorized access to any part of the website.

2. Services

Complete Pools & Construction offers services including but not limited to:

  • Pool construction and installation
  • Pool remodeling and renovation
  • Outdoor and construction services

All services are subject to separate agreements, estimates, or contracts.

3. Lead Submission & Communication Consent

By submitting your information through our website forms, you agree to be contacted by Complete Pools & Construction via:

  • Phone calls
  • SMS/text messages
  • Email communication

This may include responses to inquiries, appointment confirmations, project updates, and promotional offers.

SMS Consent:
By providing your phone number, you consent to receive SMS messages from us. Message frequency may vary. Standard message and data rates may apply. You can opt out at any time by replying STOP.

4. Marketing & Automation

We may use automated tools, including CRM systems like GoHighLevel, to manage communications, follow-ups, and marketing campaigns. Your information will only be used to improve your experience and provide relevant services.

5. Estimates & Pricing

All estimates provided are non-binding until confirmed in a written agreement. Pricing may vary based on project scope, materials, and site conditions.

6. Payments

  • A deposit may be required before work begins
  • Payment schedules will be defined in the agreement
  • Late payments may result in delays or additional charges

7. Project Timeline

Project timelines are estimates and may be affected by:

  • Weather conditions
  • Permit approvals
  • Material availability
  • Site-specific factors

We are not responsible for delays caused by these factors.

8. Customer Responsibilities

Clients agree to:

  • Provide accurate information
  • Ensure site access
  • Maintain a safe work environment
  • Follow maintenance guidelines

9. Data Privacy

We respect your privacy. Any personal information collected through our website or forms will be handled in accordance with our Privacy Policy and applicable laws.

10. Intellectual Property

All website content including text, images, logos, and design is the property of Complete Pools & Construction and may not be used without permission.

11. Disclaimer

All content on this website is provided “as is” without warranties of any kind. We do not guarantee that the website will be error-free or uninterrupted.

12. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages. Liability is limited to the amount paid for services.

13. Third-Party Services

We may use third-party tools and platforms (including GoHighLevel) to deliver services. We are not responsible for third-party platform outages or issues.

14. Opt-Out Policy

You may opt out of communications at any time:

  • SMS: Reply STOP
  • Email: Click “Unsubscribe” in the email

15. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the website indicates acceptance of the updated terms.

16. Governing Law

These Terms & Conditions are governed by the laws of the applicable state where the business operates.

17. SMS Age

Our services and communications are intended for users aged 18 and over. By using our site or submitting contact information, you confirm that you are at least 18 years old.

18. Carrier Liability

Carriers are not responsible for any delays in message delivery or for messages that are not delivered.

19. Message Frequency

As always, message and data rates may apply for any messages sent to you from us and to us from you. Messaging Frequency may vary.If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

20. Contact Us

If you have any questions regarding privacy, please read our privacy policy: https://completepoolsandconstruction.com/privacy-policy/